Dews and Petals Ltd is the biggest Pest Control Company in Nigeria. We are in the business of protecting food, health and property from the threat of pests. We also provide Cleaning and Moving/Logistics services.
Established 2017, Dews and Petals serves 7000+ clients in Abuja, Lagos, Kano and Rivers.
Businesses from several industries, public sector organisations and people at home rely on Dews and Petals to protect them against health risks, food contamination and structural damages in buildings caused by pests.
We are looking for individuals who are results-driven and possess customer service and sales skills.
JOB DESCRIPTION:
To attend to clients (across a number of communication channels), handle queries, process service requests and escalate complaints to the right authority.
RESPONSIBILITIES
- Maintaining positive and professional attitude towards clients at all times.
- Responding promptly to queries.
- Communicating with clients through various channels.
- Resolving complaints.
- Process forms, orders, requests and applications.
- Providing feedback on the efficiency of customer service process.
REQUIREMENTS
- Good communication skills
- Competent technical knowledge
- Ability to multitask
- Attention to detail
- Ability to honor deadlines
- Proactive approach to support